TSi Service-Centric Security
F.O.C.U.S.™ (For Our Clients’ Ultimate Satisfaction) is the foundation of TSi’s customer-first business model.
Clients who enter a F.O.C.U.S.™ agreement receive around-the-clock, unconditional support backed by a commitment to 100% system functionality.
And the results speak for themselves: TSi has a 99.9% service call success rate.
That means less downtime, reduced risk, and greater peace of mind...for you and your entire security operation.
Our guaranteed response time is more than just a promise.
We meticulously track our service record and provide an audited evidence-based report to support it.
Consistently Ranked as One of the Top Security Integrators
Certified Evergreen®
At TSi, our culture is everything, but we know that culture can be fragile, especially when it’s for sale. That’s why we’ve made the long-term commitment to remain privately held by becoming a Certified Evergreen® company.
This certification isn’t just a label, it comes with strict requirements and a promise to preserve our values, independence, and people-first approach for the next 100 years.
The commitments may be old-fashioned, but at TSi, we believe the best ideas never go out of style. Click here to learn more.
The Only Security Solutions Provider Certified in ISO 9001, ISO 27001, and ISO 42001
TSi proudly maintains three of the most recognized ISO certifications. These prestigious certifications reflect our commitment to excellence in every part of the organization.
ISO 9001 ensures that our quality management practices remain disciplined, consistent, and client focused.
ISO 27001 reinforces our dedication to safeguarding information and operating with the highest standards of security.
Our newest certification, ISO 42001, positions TSi at the forefront of responsible and transparent AI management.
Together, these certifications validate not only our systems and processes, but the culture of accountability and ownership that drives our success as a 100 percent employee owned company.
These certifications are your guarantee that not only are we the most committed security integrator, but also the most qualified.
Careers at TSi
Our unique approach to customer service has proven to be pretty popular with our clients. As a result, we are always growing.
At TSi, we’re looking for a mindset, not necessarily a skillset.
If you're ready to be part of one of the industry’s most rewarding opportunities we would like to speak with you. Here’s what our employee-owners have to say about a career journey at TSi.
